Shipping Policy

Thank you for shopping with Wood Whimsy by Jana! We take pride in delivering our handcrafted creations safely and efficiently to your doorstep. Below you'll find all the details about our shipping process.

🚚 Shipping Carrier

All orders are shipped via FedEx. We trust FedEx to provide reliable, trackable, and timely delivery across North America and internationally.

🖨️ Label Printing & Order Processing

We use FedEx Label Printing for all shipments to ensure accuracy and speed. Once your order is confirmed:

A shipping label is generated automatically.
You’ll receive a tracking number via email once your package is ready to ship.

⏱️ Processing Time

Orders are typically processed within 2–4 business days.
As all orders are custom made – please allow time for design approval and 3 days for processing and curing of resin coating.

🌍 Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and package weight. Estimated delivery times:

Domestic (Canada & U.S.): 2–7 business days
International: 7–21 business days

Please note: Delivery times may vary due to customs, weather, or peak seasons.

📦 Packaging

All items are carefully packaged to protect your purchase during transit. We use eco-friendly materials whenever possible.

📬 Address Accuracy

Please double-check your shipping address before placing your order. Wood Whimsy by Jana is not responsible for delays or losses due to incorrect addresses.

❓ Questions or Concerns

If you have any questions about your shipment or need help tracking your order, feel free to reach out:

📧 Email: jana.woodwhimsy@gmail.com
📞 Phone: +1 613 894 8707